Caesar Experts & a.s.r.: IoT concept to prototype in no time

Innovation, Inspiring, Internet of Everything, Internet of things, IoE, IoT

This blog originally appeared on the Caesar Experts blog

 

“Help us to learn about the business potential of a new technology”

This incredible question was asked at the beginning of this year by a.s.r. It was the start of a trajectory in which an a.s.r./Caesar Experts team set out with each other to implement the area of the Internet of Things for the non-life insurance of a.s.r. In this blog, I will outline how we moved from concept to prototype in only a few weeks.

 Inspire & experiment

With our joint team from a.s.r. and Caesar Experts we started with an inspiration session about the Internet of Things, followed by a hands-on session in which all team members began with the Internet of Things very practically. That allowed the team to see several applications and opportunities for the technological development of IoT very quickly.

Concept

After getting to know IoT, a case the whole team was enthusiastic about was selected, mowburn! The mowburn case was mainly chosen because it is a process in which the customer interaction is increased and because it can measure a lot from an IoT perspective. It is nice that everyone was enthusiastic, but what is mowburn? Mowburn are bacteria that raise the temperature, which leads to self-ignition. This does not only apply to hay, but also other organic materials. By speaking to experts from a.s.r., we figured out what the characteristics of mowburn are. It also became clear how the process of inspection works nowadays and what the added costs are to a.s.r. as an insurer.

Realise & Validate: prototyping & platform

With this information, Caesar started selecting sensors, logic, the network and other essentials. After this phase, the prototype is realised by Caesar and validated with a team from a.s.r. At the same time, Caesar started realising a platform which gives real-time insight into the current situation of the hay and its deviations. Several triggers and actions are built in to signal deviations early on, which made the system go from reactive trade to preventive trade.

 

“Caesar Experts added specific IoT knowledge to the project. This knowledge is not available in our organisation at this time. This lead to a positive impulse upon the realisation from paper to prototype.”

                                                   Chiel Kuijpers improvements adviser a.s.r. care

 The result

Adding more value to the customer dialogue is an essential marker for a.s.r.’s future. With this trajectory, we inserted the power of new technology to show a new, proactive form of customer interaction. We did this by showing the technical operation of an a.s.r. customer process and lift a corner of the veil to see the potential.

Internet of Things: From reactive to proactive

As you can see, Internet of Things can help to make processes, customer interaction and other operating items proactive. An increasing amount of businesses struggle with questions about their purpose and the added value of their business in the future. Added value: a value that might be increasingly difficult to realise but is essential to the existing of the companies in the future.

Do you want to think about the added value of new technology and how it can have a positive impact on your company? Contact us, and we will contribute ideas. From concept to prototype that you can validate with your business, to the management of the solution.

 

 

 

The Analytics Continuum – Data Driven Decisions & Actions

Big Data, data, Data analytics, Descriptive Analytics, Predictive Analytics, Prescriptive Analytics

This blog is a shared effort between Gertjan Hendriks, Progress Corticon Consultant at Caesar Experts & Rick Bouter Innovation Consultant at Caesar Experts. This blog originally appeared on the Caesar Experts blog

What to do, what to do

What can my organisation do with its data? That is a question that might have gone through your head as manager or decision-maker. Because many businesses have this question, the market is currently being flooded by applications, technologies and methods. That is only normal because the answer to the question “What can I do with my data?” is universal for your organisation. For many organisations, this competition will be their last.

“How do we utilise our Big Data optimally?”

So much data, so little time

A variety of data is available in and around your business: financial data, customer data, transaction data, process data, etc. Then there’s also the difference in structured and unstructured data and so on.

What isn’t helping is the unawareness and questions around this theme. Because:

  1. How do I reach this data?
  2. Who is responsible for this data?
  3. How do I create a data lake from all these loose silos?

The shift from man to machine

Changes follow faster and faster, also in the area of data analysis. Gartner showed this movement beautifully in her “Analytics continuum”. In this image, Gartner shows when the maturity of her data analytics grows, the input of humans becomes nought or disappears completely.

Source: Business analytics from basics to value

It is great to see the trend in the data analysis, but now back to the original question: “How do we utilise our Big Data optimally?”

From Observing and Signaling to Acting

Step 1. Descriptive – Observing
Through Descriptive Analytics you, as a company, can make your data insightful and determine what happened the previous period. That looks like the regular Business Intelligence, which might already be used in your company but in this case, the source data is more diverse than your current data warehouse.

Step 2. Predictive – Signaling

If you go a step further, you can predict and present the previous observations through Predictive Analytics, so you can see which insights you have now and/or signal what could happen. A little Machine Learning can often lead to surprising new insights and results for this.

Step 3. Prescriptive – Acting

All those observations and predictions are great, but how do we get concrete actions from this? It does not stop at only predictions. We would preferably act on those signals directly. With Prescriptive Analytics we will create a concrete advice about what should happen, including directly putting it into practice.

 Right when we have observed facts, we can start making concrete decisions. Alternatively, having them made. That goes further that automatically igniting your barbecue when the weather is hot or the opening of an umbrella when it observes the first raindrops.

This blog is a shared effort between Gertjan Hendriks, Progress Corticon Consultant at Caesar Experts & Innovation Consultant at Caesar Experts.

 

 

 

Internet of Things: “from buzzword to differentiator”

Business Model Innovation, Business models, Caesar, Digital maturity, Digital Strategy, digital transformation, Innovation, Inspiring, Internet of Everything, Internet of things, IoE, IoT, Uncategorized

This blog originally appeared on the Caesar Experts blog

Internet of Things as a buzzword – The Internet of Things (IoT) is a buzzword which cannot be removed from our trend scene recently. Everyone is talking about the Internet of Things or one of the many synonyms of it, but what is IoT exactly? In the upcoming blog series of three articles, I will elaborate on IoT as a trend, several concrete examples will briefly pass by, and we will see how your organization can start concretely. In this article, “Internet of Things 1/3 – from buzzword to differentiator” I will elaborate on what this technological development is and we will point to the IoT as a trend.

What is the Internet of Things? – The Internet of Things is a technological development in which machines, building, people & other objects can be connected to the internet or another network. By providing the above objects with sensors & actuators, you can quickly generate data through these objects. Through the internet or another network, the data will come towards you, which gives you a lot more data about the internal processes of an object or the external processes, the environment. This data can be of incredible importance to creating a strategy whether it is for realizing new revenue models, reducing costs or optimizing company processes.

Image 1: IoT Business DNA

 Getting back to the term Internet of Things. What does this technological trend include? There are many definitions & synonyms described on the Internet of Things, in this article I want to engage how we, at Caesar, use the Internet of Things, in two parts:

Insight – Under insight, we count the measuring through sensors, the collecting of data and the analyzing of collected data.

Influence – Under influence, we understand the communicating to users/decision-makers, a different way of interacting than we have seen up until now and the automating of processes.

From data to wisdom – Nowadays the Internet of Things wins its popularity because we live in a world which has engaged in a complete ‘run’ on data. That is only logical! With data, you can make choices for your company by using correct and complete information and offer the customer services that they want.

Image 2: Insight & Influence

 The intertwining of an old and a new world – Where you can optimise processes, production, assets and logistics with the Internet of Things, you can also influence the business of tomorrow. For example, you can use the Internet of Things to work with entirely new business models which strengthen customer relations, apply other revenue and payment models, change the ways of dealing with upselling & lock-in and have data function as an extra source of income.

 Summarized we can say that the Internet of Things makes it possible to collect more data, which gives you a better grip on your business of today and give you the insight and influence of tomorrow.

 

“Have you thought about which impact this trend has on your company and which chances this brings for you?”

 

Knowing more about the Internet of Things – Could your organization use some help to start with a case concretely? We like to help to work towards your goal using the examples above. For more information, you can get in contact with me here to talk about an IoT inspiration session or IoT brain game.

 Do you want to know more about how your organization can use the Internet of Things? Let me know and maybe I can help you.

Image credits

5 tech trends within Recruitment Marketing that you will often meet

Digital maturity, digital transformation, Innovation, Inspiring, Recruitment, technology, Trends, Trendwatching

Opinion of Malique Steenbrink about the possibilities of technology within Recruitment Marketing that make HR processes more human.

5 tech trends within Recruitment Marketing that you will often meet

What influence does technology have in my field? A lot! When Rick asked me to write a guest blog I did already have some ideas. There are many technological trends that affect almost all industries, but certainly also within HR & Marketing, the cutting edge that I am involved in. You can think of optimizing your business processes, content distribution through smart algorithms, complete your data overview, but also new functions that you will encounter a lot in the future. So, I want to take you through a number of trends!

# 1 Virtual & Augmented Reality

In the construction and healthcare industry VR & AR has already adopted. Within recruitment it is an ideal way to give a glimpse into the kitchen. Think of company culture, the brand story, workplace, offices, cool projects, dress code, the delicious coffee machine, virtual tour, colleagues and person’s of interest that you will face in your first working week anyway. Curious? A few nice examples are (in the Netherlands): 360-degree VR experience makes Alliander stand out among many technicians, the use of the Hololens in healthcare at Omring. How did I use this directly by myself? During a kart hackathon for IT students and as a guided tour in an onboarding app.

# 2 Chatbots

The latent jobseeker is often not immediately interested in applying for jobs, but may be curious about you as an employer. It can therefore be a good idea to include your frequently asked questions (FAQ) on your career site and to give a candidate the opportunity to enter into a low-threshold conversation with HR or a colleague or the bot is given a suggestion. For example, Intercom is frequently used on the website for customer communication & support. Why don’t we just do this for HR as well?

# 3 Pre- & onboarding app

Where the first two trends can mainly support in the pre-hire phase, we can use apps during the onboarding and training period. Just as a virtual tour can replace a physical tour, an app can serve as a replacement or addition during the onboarding session and during the onboarding process. Technology ensures consistency in content, centralization of the process and also ensures two-way traffic with the new employee from the first moment. Want to know more about the app? Check it out!

# 4 Big data and smart algorithms

The company is growing and HR needs to hire a new employee. Where is the target group active? Which soft skills are we looking for and how are we going to test these skills? How would the candidate react in certain situations? In short: will we speak of a cultural fit or not? There are more and more companies that are focusing on data of target groups and making a business of it. Within the tight labor market targeted job marketing is important, because who doesn’t want this data of their target audience? After all, the goal is to fill that vacancy as quickly as possible with the right talent.

# 5 The internet and social platforms

Yes, we will almost forget this trend as it is so obvious. But no less important! It starts with attention to SEO, to ensure that your vacancies can also be found. In addition, a candidate will also visit you as an employer, think of LinkedIn, Glassdoor, Indeed or directly through their network. Transparency is central, so ensure a good candidate experience.

Use technology smartly, but don’t forget the candidate experience

For those who think HR would not be human enough due to all those trends, is wrong. Thanks to the use of these technologies, we know much better where we can find each other, whether we will like each other and whether we see a long-term partnership. It remains human! Before you have an interview, you often have contact with HR beforehand and once at the table you and possibly your new team want to see if there is also a real-life match. So we will continue to use technology to optimize (administrative) processes, which means that we have more time for the human aspect. That is why we will face in the coming years more functions as professional happiness expert, onboarding specialist, employee experience manager, happiness officer and learning & development manager. Read more about it in the articles HR positions with a golden future (Dutch).

Also relevant, the article that appeared last week at Werf& about 9 ways in which AI in recruitment already proves its worth (Dutch) and 5 Fascinating uses of AI in Recruitment in 2018 (English).

Biography: Malique works as an Employer Branding Specialist at Appical – the app for new hire success. She is responsible for the content around the Employer Brand and the entire employee experience. Her mission is to tell stories from the heart of the organization and she closely follows tech trends in her field.

Would you like to know more about how you make a magnet from your employer brand? Ask her! She often says:

”Storytelling is the most powerful way to put ideas into the world”.

Want to read more from Malique? She writes about Content Marketing, Social Influence, Employer Branding, Candidate Experience, Employee Journey and she shared a blog last month about her own onboarding experience.

LinkedIn

Appical blog (Dutch)

Appical blog (English)

Can you separate hype from trend?

Innovation, Inspiring, Leaders, Leading Digital, Trends, Trendwatching

If you look in fashion, music, energy or technology, the world is changing fast. Very fast. As CXO or management you live in an exited time where trends can be gamechangers for the long term. But as company leader you cannot know everything what is happening in your market and the world around it. Often you do not take enough time to dive into trends and their developments.

So that is what we will do for you!

“Trends are developments in a marketsegment, technology or whatsoever that can be gamechangers in a certain area for the long term.”

For the fact that the world is changing fast we want to help you determine what the future ‘might’ bring. Help you seperate hype from long term trends which can help you make strategic choices.

For the reason I am not an expert in every field I asked a few people to write a guest blog on trends they have identified within their field of expertise.

So what does a guest trendblog looks like? The bloggers will write about several marketsegments and developments they see happening in these markets.

  • Intro: What market or field do they write about
  • The need: What issues or ambitions are relevant in these markets
  • Enablers: What kind of enablers do they see
  • Trends: Towards what trends do these enablers develop
  • Impact: What impact will these trends have on business models
  • Chances: What kind of chanches will these trends offer companies

Are you also interested in writing a trend guest blog in a certain field? Let me know!

Rick

 

Image credit

#4 books on technology & digital transformation you should read

Business Model Innovation, Business models, Capgemini, Capgemini Consulting, Didier Bonnet, Digital maturity, Digital Strategy, digital transformation, Expert Connect, Innovation, Internet of things, Leading Digital, Massachusetts Institute of Technology, MIT, MIT sloan

These days there are an exploding amount of books on technology. Personally I think the books below are really insight full and I would recommand these books.

 

#1 – “The Second Machine Age” by Erik Brynjolfsson & Andrew McAfee

View, “Race with the machines: Erik Brynjolfsson at TED2013”, here

 

#2 – “Leading Digital” – “Turning technology into business transformation” from George Westerman of MIT, Didier Bonnet of Capgemini Consulting, and Andrew McAfee, also at MIT.

View Didier Bonnet’s keynote presentation on “Leading Digital” at Oracle Open World 2014 here.

 

#3 – “The Innovators” – “How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution”, by Walter Isaacson

The Washington Post Book review, The New York Times review, The Wallstreet Journal review

Check Walter Isaacson out during a Google Talk discussion

 

#4 – “Enchanted Objects” – by David Rose

His popular book, Enchanted Objects: Design, Human Desire, and the Internet of Things, focuses on the future of the internet of things and how these technologies will impact the ways we live and work. He’s also a lecturer at the MIT Media Lab and has worked with the Tangible Media and City Science groups. David holds patents for photo sharing, interactive TV, ambient information displays and medical devices. His work has been featured at the MoMA, covered in The New York Times, WIRED, The Economist, and parodied on The Colbert Report. Source: https://enchantedobjects.com/about/

Check out David Rose his Tedx keynote on Enchanted Objects

Photo credit featured image

Blockchain: cryptocurrencies and the limitless other applications of this technology

Bitcoin, Blockchain, Business Model Innovation, Business models, Distributed Ledger Technologie (DLT), Innovation

Today I was asked to present about Blockchain, cryptocurrencies and the limitless other applications of this technology for a group of 60 students.

Are you interested in a key note or workshop as well, let me know via a LinkedIn message or via a comment below this post.

 

Vandaag heb ik gesproken voor een groep van 60 studenten over Blockchain, cryptocurrencies en de vele andere mogelijkheden en toepassingen van deze technologie.

Geinteresseerd in een keynote of workshop, laat het me weten via LinkedIn of in de comments hier beneden en ik neem contact met je op.

Samen krachtiger in innovatie – Caesar Experts & a.s.r.

Business Model Innovation, Business models, Caesar, Caesar Experts, data, digital transformation, Innovation, Inspiring, Internet of things, IoT, technology

Impressie video van een Internet of Things innovatie traject welke ik voor Caesar gedaan heb bij verzekeraar a.s.r.

“De technologiehelden van Caesar Experts (Rick, Bahto, Jeffrey en Jeroen) hebben in een paar weken de business van a.s.r. meegenomen in de wereld van Internet of Things (IoT) met een IoT workshop. Daarnaast hebben ze in een razend tempo een prototype voor a.s.r. gemaakt met bijbehorend dashboard wat laat zien welke triggers afgaan op basis van omgevingsdata.”

The impact of Internet of Things on society and business

Business Model Innovation, Innovation, Inspiring, Internet of Everything, Internet of things

Yesterday i had the privilege to speak to over 200 people on a rapid changing society and the impact of the Internet of Things (IoT) and data on it.

“How do you stay relevant for tomorrow?”

If you are interested in these topics as well, feel free to contact me on speaking engagements on new technology.

What happens with Blockchain in the Dutch government?

bitcoin, Bitcoin, blockchain, Blockchain, Business Model Innovation, Business models, Distributed Ledger Technologie (DLT), Innovation, Inspiring

Are you interested what happens with Blockchain within the Dutch government?

Make sure you look out this 389 pages counting .pdf. In this document called: Results Blockchain pilots june – november 2016 there is a very nice overview on a diversity of Blockchain pilots within the Dutch government.

Verkenningen_Pilots bij Rijksoverheid_Resultaten blockchainpilots jun-nov 2016

Source: DA2020

 

If you want to share your thoughts on Blockchain within the Dutch government you can join our community:

Blockchain voor Overheid